INTERNATIONAL SHIPPING POLICIES
International orders may be subject to customs clearance procedures, which may cause delays beyond original delivery estimates.
Customs policies vary widely from country to country; contact your local customs office for more information. When ordering from self-portrait you are considered the "importer of record" and must comply with all laws and regulations of the country in which you are receiving the goods.
ALL INTERNATIONAL ORDERS (EXCEPT EU, US & MAINLAND CHINA) MAY BE SUBJECT TO IMPORT DUTIES AND TAXES ONCE A SHIPMENT REACHES YOUR COUNTRY. ADDITIONAL CUSTOMS CLEARANCE CHARGES MUST BE PAID BY YOU; WE HAVE NO CONTROL OVER THESE CHARGES AND CANNOT PREDICT WHAT THEY MIGHT BE
WINTER SALE DELIVERY
Due to the large volume of orders we receive during sale, please allow a few extra days for your order to be sent out from our warehouse.
AUSTRALIA
Free shipping on all full priced orders above $1250. A $38 fee applies to sale orders. Customs duties are not included.
Delivery within 2-3 working days from order dispatch.
CANADA
Delivery within 2-3 working days from date of dispatch (transit times dependent on destination).
A £25 shipping fee applies to orders below £850 and to all sale orders. Duties and taxes are not included.
MAINLAND CHINA
A ¥300 shipping fee applies to all orders. Duties and taxes are included.
Delivery within 3-5 working days from order dispatch.
MIDDLE EAST
Shipping to Middle East region is 3-5 working days from order dispatch, orders will be dispatched via DHL.
A £20 shipping fee applies to sale orders. Full priced orders over £600 are free.
REST OF WORLD
Delivery within 3-7 working days from the date of dispatch (transit times dependent on destination)
A £20 shipping fee applies for sale orders, full price orders over £600 are free.
International shipping charges do not include taxes or duties.
Please contact your local customs office to request details of these charges.
* Due to current international conflict, we are currently unable to deliver to Ukraine.
RUSSIAN FEDERATION
Due to current international conflict, we are currently unable to deliver to Russia or Belarus.
REFUSED SHIPMENTS
If you choose to refuse your shipments, you will be responsible for any duties, taxes, and/or customs charges that are incurred on the package, and the cost of returning the package to our UK address. This amount will be deducted from your merchandise refund.